Who we are

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Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Privacy Policy

Knowledge is a fundamental asset for personal development and professional performance. With a firm commitment to safeguarding your personal information, including any data that may be generated in the course of your relationship with us (hereinafter referred to as “Personal Data“), and in accordance with applicable data protection regulations—such as Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties—we hereby make this Comprehensive Privacy Policy available to you.

The objective of this Policy is to inform you of:
(i) the Personal Data we may collect from you,
(ii) the purposes for which such data will be processed,
(iii) any potential transfers of such data,
(iv) the use of cookies,
(v) your ARCO rights (Access, Rectification, Cancellation, and Opposition), and
(vi) the procedure to exercise said rights.

CENTRO DE ESPECIALIDADES Y ESTUDIOS SUPERIORES ODONTOLÓGICOS DE VERACRUZ S.C., commercially known as “UNIVERSIDAD CEYESOV” (hereinafter, the Controller), with registered offices at Calzada Simón Bolívar No. 339, Col. Ignacio Zaragoza, Veracruz, Veracruz, C.P. 91910, Mexico, and website www.uniceyesov.edu.mx (hereinafter, the “Website”), will be responsible for the use and protection of the Personal Data you provide, which will be processed for the purposes described below.

If you do not agree with this Privacy Policy, you must immediately leave the Website and refrain from sending us information through any electronic means, making payments or transfers via the Website, or using the “Leave Us a Message” section. If you proceed to use the Website, register, make payments, use our communication or educational platform, or send us your information to be contacted or to contract our services, you explicitly consent to the terms stated herein.

Personal Data We May Collect

The Controller may collect the following personal and sensitive personal data directly from the Data Subject (you):

Personal Data:

  • Full name

  • Phone number (landline or mobile)

  • Email address

  • Residential address

  • Facial photographs for identification purposes

Sensitive Personal Data:

  • Birth certificate and related data

  • High school diploma

  • Undergraduate degree certificate

  • Professional license

  • Federal Taxpayer ID (RFC)

  • Unique Population Registry Code (CURP)

  • Tax address

  • Credit or debit card information

  • Name of the financial institution of your account

  • Bank account number and interbank CLABE

Cookies:

Cookies may be collected when you access or interact with our Website (see Cookies section below).

All data processing shall be conducted in compliance with principles of lawfulness, consent, information, quality, loyalty, proportionality, and responsibility, as set forth by applicable international and domestic data protection regulations.

Purpose of Data Processing

We collect and process your Personal Data for the following primary purposes:

  • To identify you as a customer, user, or student

  • To provide access to our digital platform(s) for educational services

  • To manage billing and payments

  • To send and receive documents and communications necessary for delivering educational or training services

  • To transfer data to government authorities when legally required

  • To transfer your data to companies managing our database infrastructure and to our related entities (see Data Transfer section)

  • To respond to your service-related requests, inquiries, complaints, or claims

Secondary purposes may include marketing and promotional communications, either directly by us or through third parties, unless you object.

Use of Cookies

To improve your experience on our Website, we may use cookies. Cookies are small text files stored on your device to help record user preferences and interaction history. These cookies do not collect personally identifiable information but may store data about your computer or browser.

You can manage your cookie preferences through your browser settings at any time.

Data Security and Restrictions on Disclosure

All Personal Data will be stored in our databases (physical and digital) protected by technical, physical, and administrative safeguards designed to prevent unauthorized access, damage, loss, alteration, or misuse. These measures have proven to be effective and are aligned with best practices for data security.

Data Transfers

We may transfer your Personal Data to:

  • Government entities when required by law

  • Third-party service providers responsible for hosting or safeguarding our databases

  • Related entities, such as subsidiaries, affiliates, or business units under common control, for the same purposes set forth in this policy

  • Third parties with whom we maintain legal relationships for marketing and operational purposes

Any third parties receiving your data are required to treat it in accordance with this Privacy Policy and applicable data protection laws.

ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to:

  • Access your personal and sensitive data

  • Request correction of incorrect or outdated data

  • Cancel your data if it is no longer necessary for the purposes for which it was collected

  • Object to the processing of your data

  • Revoke your consent at any time, provided it does not affect existing legal obligations

Requests to exercise these rights must be submitted in writing and signed, addressed to our General Management, either via email at direccion.general@uniceyesov.edu.mx, or in person at our offices during business hours (9:00 a.m. to 7:00 p.m. on business days). Your request must include:

  • Your full name, address, and email

  • Proof of identity (and authorization if applicable)

  • A clear description of the data subject to the request and the specific right being exercised

  • Any supporting documents to help locate the relevant data

We will respond within 20 business days via the email address you provide.

Access to Information

If you request access to your data, the information will be provided in electronic format (.pdf or .jpg) via the email address on file.

Right to Object and Revoke Consent

You may object to the processing of your data at any time or revoke your consent by writing to direccion.general@uniceyesov.edu.mx. We will respond within a maximum of 20 business days, as long as such revocation does not conflict with legal obligations or existing service agreements.

Third-Party Data Disclosure

If you submit Personal Data belonging to someone else, you declare that you have obtained that person’s express consent.

Modifications to This Privacy Policy

This Privacy Policy may be updated or modified at any time by the Controller. Changes will be announced on our Website (www.uniceyesov.edu.mx) or, where appropriate, via email.